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Importing from an older version of Entourage


  1. If you are moving to a new computer, copy the data over. The importer does not like it on a secondary source.
  2. Don't use an alias as the source for import.

Tips for a good transition...

  1. Clean up your old mail.
  2. Empty the Deleted Items folder
  3. Rebuild your database
  4. Backup before the import for safe keeping
  5. Do not delete old application before you are sure your data has transferred. If import fails, you can manually move over your data.

Is it possible to import the data files into Entourage without having the older version of Entourage installed?


Should I delete the older version when installing?

No, you might need to manually move your data out and you will need to be able to open your old Identity to access your data. You can delete using "Remove Office" any time after you have updated and satisified you no longer need the old version. Many users are continuing to use both Office 2004 and Office 2008 at the same time. Except for Entourage, all Office applications from the two version can co-exist at the same time.

I'm installing Office with an upgrade CD. I do not have my old copy of Office installed. Can I install Office?

Yes, just insert your Office CD into the CD slot. It just needs to see Office somewhere.

If you purchased an upgrade CD, the installation is going to ask you to browse to the folder containing the version of Office that you are upgrading from. Mount your old Office CD then navigate to the Office folder on the CD when prompted to do so during the upgrade verification step of the installation process.

If you have lost your CD, you will have to purchase a new one. This would require some proof in order to get a new copy. You will also have to pay for the CD and shipping. Many users are choosing to get the 2008 Home & Student version without Exchange because it is cheaper than the upgrade version.