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Send and receive E-mail while Traveling

When you need to access your e-mail from an insecure environment like conferences, exhibitions, airports and open WLAN hotspots, most of free e-mail providers, such as Google GMail and Yahoo! have options to login by using a https connection over secure sockets layer (SSL) or transport layer security (TLS). However, when your business mailboxes can be accessed via a webmail that doesn't offer any kind of encryption, check out these solutions:

Useful Link: 100 Resources to Keep You Productive When on the Move

How to configure Entourage to send and receive e-mail while traveling.

This FAQ outlines the steps required to send and receive E-Mail when you are not on a network (from a hotel, using dial-up, at a T-Mobile HotSpot etc.) using Entourage as your E-Mail client. Example is based on a Comcast account.

  1. Open Entourage, select Tools from the top menu, and Accounts from the drop down list
  2. Highlight your e-mail account by clicking on it once, and then click the Edit button
  3. On the Account Settings screen select the Click here for advanced receiving options button
  4. On the advanced pop-up window, make sure that nothing is selected. Also, make sure that the default port is set to 110. Close this screen to return to the Account Settings area.
  5. Now, make sure that your SMTP server is set to smtp.comcast.net, then click on the Click here for advanced sending options button. Put a check in the box labelled SMTP server requires authentication, and then select Use same settings as receiving mail server
  6. You can now close all of the open windows and return to the main Entourage area. Entourage is now configured to be able to send and receive e-mail from a remote location.

Error when trying to send from a remote location: None of the authentication methods are recognized

If you are traveling and getting error messages from Entourage when you send mail that "none of the authentication methods are recognized," or something to that effect, the following may allow you to send messages.

  1. Open Entourage->Account Settings...
  2. Choose the account you are trying to use and open its record.
  3. Under Receiving Mail, click on "click here for advanced receiving options" and check the box that says, "This POP service requires a secure connection (SSL)".
  4. Check the box that says to override the port for receiving, and enter the number "995". (Entourage may enter this for you when you check the box.)
  5. Click the upper left corner of the tiny sub-window to close it.
  6. Under Sending Mail click on "Click here for advanced sending options."
  7. Check all three check boxes.
  8. Enter the port number 465.
  9. Click on the radio button for "Log on using" and enter your regular email user name and password.
  10. Click the upper left corner to close the sub-window.
  11. Close the account window, and the main Account Settings window.

Try sending mail with this account; it should now work.

Solution provided by Mac MVP Allen Watson

Another user reports: I use a Web/email host that has port 26 available for outgoing email, in addition to port 25 (the usual port). So, wherever I am, I have no problem sending out email. I have never found port 26 blocked.

Also see "Packet sniffing" or "Port trace"